Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information when you use Stibbly.
Last updated: July 16, 2025
Overview
Stibbly is a comprehensive monitoring tool for Amazon sellers that tracks modifications to product listings. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, store, and protect your information when you use our service.
Information We Collect
Account Information: When you create an account, we collect your name, email address, and authentication details through our secure authentication provider (Clerk).
Amazon Product Data: We collect and store Amazon product information (ASINs, titles, descriptions, images, prices, ratings) that you choose to monitor through our service.
Usage Data: We collect information about how you use our service, including pages visited, features used, and interaction patterns to improve our platform.
Payment Information: Payment details are securely processed by Stripe and are not stored on our servers.
Communication Data: If you contact our support team, we may store your communications to provide better service.
How We Use Your Information
Service Provision: To provide you with Amazon product monitoring services, including tracking changes and sending notifications.
Account Management: To manage your account, process payments, and provide customer support.
Service Improvement: To analyze usage patterns and improve our platform's functionality and user experience.
Communication: To send you important updates about your account, service changes, and product notifications you've requested.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Data Security
Encryption: All data is encrypted in transit using industry-standard TLS encryption and at rest using AES-256 encryption.
Access Controls: We implement strict access controls and authentication mechanisms to protect your data.
Regular Security Audits: Our systems undergo regular security assessments and vulnerability testing.
Secure Infrastructure: We use trusted cloud providers (Supabase) with enterprise-grade security measures.
Data Minimization: We only collect and retain data that is necessary for providing our services.
Data Sharing and Disclosure
Third-Party Services: We use trusted third-party services (Clerk for authentication, Stripe for payments, Supabase for data storage) that have their own privacy policies.
Amazon Data: The Amazon product data we collect is publicly available information. We do not share your personal monitoring preferences with Amazon or other users.
Legal Requirements: We may disclose information if required by law, court order, or to protect our rights and the safety of our users.
Business Transfers: In the event of a merger, acquisition, or sale, user data may be transferred as part of the business assets.
No Sale of Personal Data: We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Your Rights and Choices
Access: You can access and review your personal information through your account dashboard.
Correction: You can update or correct your account information at any time.
Deletion: You can request deletion of your account and associated data by contacting our support team.
Data Portability: You can request a copy of your data in a machine-readable format.
Opt-out: You can opt out of non-essential communications and notifications through your account settings.
Cookie Controls: You can control cookie preferences through your browser settings.
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Support: support@stibbly.com
We will respond to privacy-related inquiries within 30 days.
Data Retention
We retain your personal information only for as long as necessary to provide our services and comply with legal obligations:
- Account data is retained while your account is active
- Product monitoring data is retained for the duration of your subscription
- After account deletion, we may retain certain data for legal compliance (typically 7 years for financial records)
- Anonymized usage data may be retained indefinitely for service improvement
International Data Transfers
Our services are hosted in secure data centers. If you are located outside the United States, please be aware that your information may be transferred to and processed in countries that may have different data protection laws. We ensure appropriate safeguards are in place to protect your data during such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by sending you an email notification. Your continued use of our services after any changes constitutes acceptance of the updated policy.
For any questions about this Privacy Policy, please contact us at support@stibbly.com
This Privacy Policy is effective as of July 16, 2025